i am so pissed off...
today... was serving a colleague return customer... they wish to trade in a phone... but the battery is badly bloated~ like pregnant for 10 months... the tech rejected it and i rejected the cust... but the colleague just took the phone n when in to mgr room to ask for exception... i felt some 1 is slapping me...
i undersrand my colleague is doing his extra mile for his customer... and the cust already came twice... BUT is a RULE that they set and the battery is not mild bloated... is VERY bloated til the case cannot close and the cache is already BROKEN~
we have to tell cust that we cant take in the trade in cos of crack and bloated battery... but why are we giving in to them...it becos so unfair to other cust...
i understand where my colleague is coming from... some more this cust is quite nice... i just feel that must be fair...
we always give in the cust who dispute... if we are in the wrong... we should give in... but when we are not in the wrong... n they are unreasonable... y should we give in... y do the management set the rules and bend the rules they set... WHY??
seems like QI SHAN PA ER .... bully the honest and scare of the bullies...
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a feel days ago... went to this hk cafe CENTRAL @ vivo with hs... i was actually stopped from taking picture of the food... i am really like ... =_=" wat the hell... when to higher class rest or lower class hawker... no 1 actually stop their cust from taking picture... i think is really STUPID,,, they got to wake up their idea... i think i have no fate with this cafe... the vey 1st time i went to this cafe,... is the outlet @ taka,,, n i went with sis... the service is bad... the food does not tally...they say is bake rice... end up is some thing like a plate of fried rice... 2nd time when with hs @ TM...*thinking to give it a try again* wow... turn out ... really not bad...tot they have changeed... so when we @ vivo... thinking to have it for dinner... but stupid things happened.... will NOT return again.....
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yesterday 29/12/08 when to Lao Bei Jing @ tiong Bahru... the food is really EX... n i tot will be nice,.... but ... maybe i set too high standard for them.... but overall... the food is still not very bad.... at least can eat... hahah....
evening ... i told hs i wan to go vivo... but when we reached the car... i blind fold him...*shit.. forgot to take a pic* n i brought him to jin jiang @ 1 north/rochester park..went out too early.. haha...so drive ard... heehee... he felt very lost ... hahha... the food is nice... the durian pudding is DAMN YUMMY~! haha,,, maybe we have too heavy lunch... we did not oder much... but we are very full... must be cos of the BEI JING DUCK... yummy... i am in LOVE with beijing DUCK~~~
Min Jiang... a place to visit on special occasion... good ambient...comfortble.. the staff is friendly too .... just the price is TOO HIGH... heehe ...
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tmr is new yr eve~~ wish every 1 A HAPPY and SmOOth year...
+pic @ huiwen15.multiply.com+